Nearly All U.S. Respondents See Need for DevOps Strategy
ISLANDIA, N.Y.--(BUSINESS WIRE)--
DevOps is more than an IT methodology, it's a revenue driver, according
to a new global study commissioned by CA Technologies (NASDAQ:CA). The
Report: What Smart Business Know About DevOps, reveals that IT
leaders in the United States have seen concrete business benefits as a
result of their organization's DevOps implementation.
According to respondents, they have experienced anywhere from a 17 to 23
percent improvement in business in the form of increased revenue, faster
time-to-market, improved competitive positioning and enhanced customer
experience. Nearly all (99 percent) U.S. respondents recognize a greater
need for DevOps strategies now than before.
DevOps is a methodology which helps foster collaboration between the
teams that create and test applications (Dev) with those that maintain
them in production environments (Ops). Vanson Bourne conducted the
survey of 1,300 senior IT decision-makers worldwide on behalf of CA
Technologies to learn global awareness and adoption of DevOps.
The report points to a 22 percent increase in customers and 19 percent
more revenue for respondents who have experienced benefits from
implementing the methodology. The financial opportunity for U.S.
organizations in particular is significant; 66 percent of respondents
with a DevOps strategy have experienced an increase in revenue. The
report also shows that awareness of the practices associated with the
strategy has increased — particularly as a means to better address
customer demands and improve the customer experience overall.
"In today's world of mobile apps and online consumer reviews, companies
are under enormous pressure to deliver higher quality applications
faster than ever before," said Shridhar Mittal, general manager,
Application Delivery at CA Technologies. "Companies, which have been
around for more than 20-30 years, face big challenges as they have
legacy systems. Those who are willing to undergo internal transformation
can win the competition in the fast-changing markets."
The report reveals that external factors such as customers — and not
necessarily IT — are the major driving force for the DevOps strategy.
The need to improve the end-customer experience is the no. one driver in
the United States (68 percent), followed by the need for greater
collaboration between development and operations teams (61 percent), the
increase use of mobile devices (52 percent) and the increasing need to
develop and deploy cloud-based applications (43 percent). In fact,
internal pressures such as solving for the complexity of IT systems and
cost-cutting are at the bottom of the list (7 percent and 2 percent in
the United States, respectively).
Organizations which have been successful with DevOps also recognize the
importance of measuring success using business-relevant, externally
focused metrics rather than internal measurements. Worldwide, 49 percent
(91 percent in the United States) are measuring implementations
primarily with external metrics such as increased revenue, faster
time-to-market and improved customer experience versus 38 percent (8
percent in the United States) primarily using internal metrics such as
lower costs and improved efficiencies.
"CA Technologies has taken the lead in identifying the benefits and
challenges of adopting DevOps," said Mittal. "The report paints a clear
picture of what companies can expect to gain by embracing the new
strategy and transforming their IT organization. DevOps is evolving from
the theoretical into an essential strategic approach for all businesses."
Among the study's specific findings are:
DevOps adopters have been experiencing real and measurable benefits:
The majority of respondents have seen or anticipate seeing about a
19 percent increase in revenue.
They have been experiencing or anticipate seeing 20 to 23 percent
improvement in areas such as collaboration between departments,
quality of deployed applications, customer numbers and
The majority anticipate DevOps to require investments:
More than 70 percent anticipate investing in new tools and
training for development and operations personnel while 53 percent
foresee having to hire new personnel with the necessary skills.
The potential obstacles to a DevOps rollout are wide-ranging, although
many are related to people and processes more than technology:
The top reason (35 percent) preventing it from taking off is
organizational complexity, followed by lack of role alignment (28
percent) and security or compliance concerns (25 percent).
For more information and to download the TechInsights Report: What Smart
Businesses Know About DevOps, visit here.
Vanson Bourne conducted the CA Technologies-sponsored study of 1300
senior IT decision-makers in financial services, healthcare,
manufacturing, public sector and telecommunications in 21 countries
around the world in May through July 2013. The study's respondents
assume IT executive, management, project lead or enterprise architect
positions at enterprises with revenues of $100 million or more.
About CA Technologies
CA Technologies (NASDAQ:CA) provides IT management solutions that help
customers manage and secure complex IT environments to support agile
business services. Organizations leverage CA Technologies software and
SaaS solutions to accelerate innovation, transform infrastructure and
secure data and identities, from the data center to the cloud. Learn
more about CA Technologies at www.ca.com.
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Source: CA Technologies
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