Office of Financial Aid and Scholarships Drives Efficiency Across
Departments Using Automic Workload Automation for One-Day Response Times
NEW YORK--(BUSINESS WIRE)--
Automic, a leader in business automation software owned by CA
Technologies (NASDAQ:CA), today announced that the University
of Tennessee at Chattanooga (UTC) is using CA
Automic Workload Automation (CA AWA) to streamline its most
mission-critical processes, including admissions, records, orientation,
financial aid and scholarship. UTC is able to cut down on manual
processes - saving the Office of Financial Aid and Scholarships 80 hours
a week, and reducing its response time from the Department of Education
from a week to a single day.
"Automation enables us to let students know their financial aid
decisions faster so that they can keep the focus on their education,"
says Jennifer Buckles, Director of Financial Aid at UTC. "Today a
student application can be released in 10 minutes online, rather than
requiring the student to visit the office in-person."
UTC selected CA AWA for its flexibility and reputation in the higher
education community as a best-in-class automation platform to
accelerate, control and provide visibility over business processes. The
solution integrates with Ellucian's Banner, a software-as-a-service ERP
offering used by 1,400 higher education institutions, making it easy for
users to automate and schedule ongoing Banner processes without
specialized expertise. The Financial Aid team automates critical tasks
to run anytime 24/7, ensuring student information systems are as up to
date as possible, helping the department deliver quicker responses and
better service to students.
"Extending our workday without having to increase our staff resourcing
is game-changing," explains Buckles. "Instead of needing to stay at the
office longer, we can now easily schedule jobs to run after hours. So as
soon as a staff person arrives in the morning at 8:00 am, they can
review the output and then move onto the next step."
With CA AWA, the Financial Aid team is working more efficiently with
other departments and is looking to automate additional process flows
and jobs. "Being able to pull together, automate and streamline all our
tasks in one place has been fantastic," says Buckles.
"CA Workload Automation helps the University of Tennessee at Chattanooga
improve the overall education of its students, and we are very proud to
enable a more sophisticated learning environment through the use of our
technology," said Chris Boorman, CMO of CA Automic. "Automating
processes has helped UTC free up capital - a key benefit many
organizations gain from automation. The result is that its employees can
perform more valuable work."
To learn more about CA Automic Workload Automation, visit: https://automic.com/products/automic-workload-automation
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View source version on businesswire.com: http://www.businesswire.com/news/home/20180131005152/en/
Senior Principal, Communications
Offleash for CA Automic
Source: CA Technologies
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