Omega's NorthFace ScoreBoard Award Spotlights
Company's Ability to Exceed Customer Expectations for the Fifth Year in
NEW YORK--(BUSINESS WIRE)--
CA Technologies (NASDAQ: CA) was again named a recipient of the NorthFace
ScoreBoard AwardSM from Omega
Management Group Corp in recognition of achieving excellence in
customer service and support for 2016. This marks the fifth consecutive
year that CA has received the award.
Presented by the Omega Management Group, industry specialists in the
field of customer experience management, the award recognizes companies
that have exceeded expectations in customer satisfaction during the
prior calendar year, based on an independent analysis of surveys from
their own customers.
"The NorthFace ScoreBoard Award recognizes organizations who not only
offer exemplary customer service, but who also center their existence on
a deep commitment to exceeding customer expectations," said John
Alexander Maraganis, president & CEO of Omega. "The majority of
companies are repeat recipients, underscoring an ongoing commitment to
implementing a Customer Experience Management strategy."
"At CA, our mission is to remove the barriers between ideas and business
outcomes for our customers," said Dayton Semerjian, general manager,
Global Customer Success, CA Technologies. "We are honored to receive the
Omega NorthFace ScoreBoard Award based on our customers' feedback. As we
continue to focus on delivering a great customer experience, we take
pride in knowing we are successfully meeting our customers' ever
increasing expectations of support."
In 2016, Omega judged more than 250 projects, many international in
scope, from 70 companies based in the U.S. and abroad.
The NorthFace ScoreBoard Award ceremony will take place at Omega's
annual Symposium for Customer Operations & Relationship Exposition (SCORE)
2017 Conference taking place later this year.
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels transformation
for companies and enables them to seize the opportunities of the
application economy. Software is at the heart of every business in every
industry. From planning, to development, to management and security, CA
is working with companies worldwide to change the way we live, transact,
and communicate - across mobile, private and public cloud, distributed
and mainframe environments. Learn more at www.ca.com.
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Rita O'Brien, 631-342-6687
Source: CA Technologies
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